Year-on-Year Growth of Customer Base Exceeds 30%

WESTBOROUGH, MA–(Marketwire – March 28, 2011) – RedTail Solutions, which delivers managed services for electronic data interchange (EDI) and global data synchronization (GDS) to manufacturers and distributors, today announced another record year of growth, expanding its customer base by over 30% in 2010.

The company has grown steadily, realizing a 40% annual increase in EDI transaction processing volume since 2005.

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Overview

Convergence is the premier Microsoft Dynamics event where you can experience first-hand how you can optimize your business and improve your bottom line. This event serves as the meeting point for the Microsoft Dynamics NAV Customer and Partner business community.

At Convergence, you’ll have opportunities to:

• Connect with your peers, partners, Microsoft team members, and industry experts to share ideas and knowledge—all in one place.
• Discover what’s new with your Microsoft Dynamics NAV solution, including details about upcoming innovations and product launches.
• Exceed your expectations for what you can accomplish with the power of your Microsoft Dynamics solution and the full range of Microsoft products.

Top Five Reasons to Attend Convergence 2011 Atlanta:

1. Learn how you can get the most out of your Microsoft Dynamics NAV solution.
2. Network and collaborate with your peers and the product experts from Microsoft.
3. Experience the latest solution innovations, new products and technologies.
4. The event is cost effective, convenient, and organized to meet your needs.
5. Get insights into Microsoft’s corporate direction and understand future plans for your Microsoft Dynamics NAV solution.

Convergence 2011 Atlanta is cost-effective and easy-to-attend.

This year’s event will be held at the Georgia World Congress Center in the heart of downtown Atlanta, which offers many quality and affordable hotel options for budget-conscious travelers. As a major air transit hub, the city is a convenient and economical destination.

Questions regarding registration? Contact the Convergence Registration Team.
Questions regarding the event? Contact the Convergence Event Team.

Carlsbad, CA – December 17, 2010 – Today, OfficeOps announces a monthly subscription for hosted Microsoft Dynamics NAV. Enjoy all the capabilities of Microsoft Dynamics NAV without the capital expenditure. When companies turn to a hosted applications solution, it’s as though they suddenly have an entire staff of experts working for them—serving as an extension of their IT department and allowing their in-house team to focus on the other critical aspects of their infrastructure. “With our hosted solutions you will be up and running quickly with the flexibility to scale and adapt as your business needs change,” explains Eric Boes, Senior Partner at OfficeOps. “You can custom tailor your application to fit your needs while keeping your overall monthly costs low.”

The details of the offering are described below:
Microsoft Dynamics NAV Business Essentials (BE)
$265.00 per user/per month (2 user min)* 10% discount for 10 or more users – One time $1950 install fee
This edition addresses core financial management needs and includes essential features for integrated financial and business management. It is streamlined for ease of installation, rapid user adoption, and affordability.

What’s Included:
Financial management: General ledger, accounts receivable, accounts payable, fixed asset management.
Supply chain management: Sales order processing, purchase order processing, inventory management.
Business intelligence and reporting: Microsoft FRx Desktop (one user), basic configuration and development tools.

Microsoft Dynamics NAV Advanced Management (AM)
$310.00 per user/per month (2 user min)* 10% discount for 10 or more users – One time $1950 install fee

This edition addresses the needs of organizations that are looking for a solution with an extensive set of advanced functionality.
All the functionality of the Business Essentials edition is included.
Plus the following:

Advanced financial management: Cash management, collections management, advanced business intelligence and reporting, customer relationship management (CRM), including Microsoft Dynamics CRM Professional Server (at least one user license must be purchased for Microsoft Dynamics CRM Professional to use this product).

Manufacturing: Advanced supply-chain management, including:  Bill of materials & requisition management.

Monthly Hosting Fee includes the following:
•    Dedicated or Shared Infrastructure (hardware)
•    Microsoft Dynamics Licenses (either BE or AM)
•    Microsoft SQL Server 2008 and Microsoft Word and Excel 2007
•    24/7/365 Connectivity support and monitoring
•    Daily, weekly, monthly and annual backup services
•    OS patches, intrusion detection, hot fixes, enhancements and upgrades included
•    Two Data Centers for replication and disaster recovery
•    SAS 70 Type II Audited and SOX Compliance Library
•    15 years experience with Dynamics NAV
Additional Services:
•    Microsoft Dynamics CRM
•    Microsoft Office SharePoint Server
•    Microsoft Exchange
•    Additional Dynamics NAV modules and 3rd Party ISV solutions available upon request
*One year contract required

For more information call us at 760.930.6046 x210-or email sales@OfficeOps.com

About OfficeOps
OfficeOps is a nationwide provider of business consulting services delivering exceptional service and sustainable value through consulting, software and IT implementation. OfficeOps applies its industry knowledge and best practices philosophy to provide Microsoft Dynamics® NAV, B2B eCommerce and technology solutions throughout the United States. As a Microsoft Certified Partner, we maximize our vast technology resources and deep Microsoft expertise to deliver increased efficiency, project acceleration and a competitive edge. Learn more at www.officeops.com.

Cris Searle, OfficeOps, LLC – Carlsbad, CA

The world of EDI is a mysterious one. It has its own language, difficult requirements and sometimes ambiguous results. Recently, I was hired to help a company implement an EDI solution with SPS commerce. The foundation of their solution had already been decided, so I was somewhat limited in the tools I could use, however realized there is a real dis-connect between Sales, Operations and the IT group. The relevant parties recognize they must implement EDI, but not all have a true understanding of what each is responsible for, nor do they know the proper workflow within the organization.

I’d like to outline the basic procedures behind processing the Purchase Order (850), Advanced Ship Notice (856), and the Sales Invoice (810). The workflow systemically and physically should be relatively the same regardless of your ERP system. I’ll also discuss the difference between File Integration Service versus Webforms and briefly discuss hosted options available in the market place today.

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Since 1984, Barry’s physical locations, as well as Barry’s Tickets.com, have been  providing the must-have tickets for all sports, concert, theater and exclusive events – tickets that other providers just can’t beat.

However, handling anywhere up to 800 transactions a day from a wide variety of suppliers and buyers means that they needed an efficient, reliable accounting system that interacted seamlessly with their point-of-sale (POS) system. Which is why in September 2007, Barry’s Tickets turned to OfficeOps for a show-stopping accounting solution.

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A Beverly Hills-based talent and literary agency represents some of the biggest named actors, writers, authors, producers and directors in the film and television industry.  Although it is one of the top five agencies in Hollywood, the company relied on an outdated, character-based accounting system to process and distribute client payments, as well as to manage key financial data.

“The old system, Agency Manager®, didn’t let us perform functions we needed, such as better reporting and offering different ways of issuing checks,” notes the agency’s Revenue Manager. “Adding to the problem, the costs associated with creating a new program were astronomical and we couldn’t find an out-of-the-box solution to meet our needs. We definitely needed a solution that was more robust.”

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OfficeOps is excited to announce we have moved to our new corporate headquarters, located in Carlsbad, California.
Our new space will accommodate our current expansion and allow us to scale for future growth.

Please update your systems with our new phone numbers and address:

OfficeOps
2888 Loker Avenue East, Suite 203
Carlsbad, CA 92010

Main Number:  760-930-6046
Main Fax:  760-930-6046

Check out the new videos on MSDN. http://msdn.microsoft.com/bb629407.aspx. These videos target the developer audience for Microsoft Dynamics NAV 2009 SP1. The current offerings include:

• Outlook Synchronization Configuration
• Warranty Lots in Warehouse Management
• Revaluation Journal Process for Inventory
• Expiration Lots in Warehouse Management
• Exact Cost Reversal

More videos are in the works and will target both the platform and the application, so check back often to see what’s been added. All videos are in English.

Business Needs
Canari Cyclewear manufactures top-of-the-line cycling gear that is resold by independent bike shops and large sporting-goods retailers around the world. The company also sells custom gear to professional and semi-professional cycling teams. From 2005 to 2008, the company saw sustained double-digit growth in sales, which put pressure on the company to improve the efficiency and effectiveness of its inventory management and reporting systems.

“We were using a DOS-based system and Microsoft Excel spreadsheets to keep track of orders and roughly $5 million worth of inventory and to try and forecast demand,” explains Chris Robinson, Chief Operating Officer at Canari Cyclewear. “This method required us to manually collect and enter data. Overall, the process was tedious and prone to error, especially because some part numbers exceeded 50 characters.”

Read The Complete Canari Case Study

Provides Manufacturers with Integrated, End-to-End Automation for EDI Transactions

WESTBOROUGH, Mass., – April 23, 2010 – RedTail Solutions, Inc., which delivers managed services for electronic data interchange (EDI) and global data synchronization (GDS) to manufacturers and distributors, today released RedTail EDI managed services for Microsoft Dynamics NAV 2009, a popular enterprise resource planning (ERP) solution for mid-sized organizations from Microsoft Corporation.

RedTail EDI handles all order-to-cash transactions between suppliers and their trading partners. Complex EDI transactions are seamlessly processed, including sales and purchase orders, advanced ship notices (ASNs) and invoices. RedTail EDI is ideal for mid-sized companies selling to large trading partners like Wal-Mart and The Home Depot, particularly because they need to process large volumes of EDI transactions with the highest levels of automation and integration. RedTail, a Microsoft Gold Certified Partner for ISV/Software Solutions, also offers RedTail EDI integrated with the most current version of Microsoft Dynamics GP.

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