Drive Engagement with Dynamics 365 for Customer Insights

Increase productivity, improve customer analytics, and expand organizational collaboration with Dynamics 365 for Customer Insights.


  • Manage data points from customers in real time and consolidate disparate data silos.
  • Seamlessly integrate familiar tools such as Outlook and Excel.
  • Connect data across channels, applications, and devices.


  • Identify opportunities & target customer needs.
  • Deliver relevant, personalized customer content 
  • Predictive analytics allow sales team to cross-sell and up-sell customers.
  • Tailor experiences on the spot to improve customer satisfaction.  


  • Single, easy to reference dashboard that's designed specifically for marketing and sales
  • Utilize existing data sources - avoiding new system implementation or staff training.
  • Embed customer insights into custom add-in applications.
  • Allows employees to prepare and visualize data.